We Listen and Constantly Refine
We obtain user feedback to constantly add and improve function! Have an idea or suggestion? Please go to our Contact page and let us know your thoughts. Our products are driven by YOU, the user!
A Host of Information to Draw From
Unlike some companies who feel it sufficient to supply you a small, grainy picture along with a one paragraph description of their product (is there something they don’t want you to know?) we provide layers of information allowing you to skim the surface or drill down as deep as you want to feel 100% confident in your research and purchase decision. Check out our Picture Viewer, watch our Videos, scan our FAQ section, line item compare with the competition on our comparison matrix, or read our Blog for the latest News and professional Product Reviews.
We offer discounted shipping on orders of $999 or more in the US and Canada. We know you work hard and deserve to be rewarded for investing in a long term fitness solution.
Chat with Live Support
Faster and easier than shopping at a physical store, we encourage the chat feature on our website to get immediate responses to all of your questions and continued service whenever you need it.
· Try the chat box in the bottom right corner of our website. Hit us up. Promise, we don’t bite!
Rest assured with our 100% Satisfaction Guarantee which includes a 30-Day Return Policy! We are confident you will be happy with your purchase. If for any reason your product does not meet your expectations during your 30 day trial period, we will issue a full refund of your purchase price, excluding shipping costs and restocking fee. After the 30 day trial period if you have any issues give us holler. We are here to serve you.
· We will do everything in our power to keep our customers happy!
We value your business and your time! We know that today’s savvy on-line shoppers are looking for innovation and the most “bang for the buck”. Purchase direct from Bodyforce or one of our affiliates and you’ll receive the best product, for the most competitive price, shipped right to your front porch or driveway(where available), hassle free.
We are a lean, nimble company with lower overhead than our competitors. We only want to sell you one product once and let you enjoy it over a lifetime. Most fitness equipment companies want to sell you a new product every three years and create their “disposable” designs accordingly. Although the price of our products likely won’t be lower those in the cheap mass market category, we take a much smaller margin than most companies on what we sell.
The quality, innovation and service of your Bodyforce product will generate a much bigger value to you and your family over the long haul. The overhead of a large established fitness equipment company could never offer our X9 Hybrid Gym using similar quality (ie heavy steel, laser cut design, high quality parts and heavy duty coatings) for anywhere near what a Bodyforce product sells for. We are doing things different that benefit you, the customer!
We value your continued business and offer product discounts through special coupon codes that are sent to frequent buyers and those who refer their friends periodically. You will be rewarded for your loyalty!
We CARE Customer Response
Our Customer Care representatives, not only represent the products we sell, they represent you, our valued customer. Whatever the question, concern, or feedback, we care about what you have to say, and continually advance our customer care response based on your needs. We know that convenience and quick answers to your questions are valuable to you. We are happy to offer both Live Chat and Phone support for assistance as well as email. Contact us!
Safe, Secure Instant Payment
Sustainable, high-end technology, durability and usability are some of the values that guide our design and manufacturing decisions. As creators of these products, we take our job seriously. When you purchase a Bodyforce product you become our partner for life! We will always listen to your feedback, ideas and suggestions to continually upgrade our products and because our products lend themselves to expandability you will not be left behind for some newer “latest and greatest” as the rest of the industry likes to do. We work hard to future-proof our products.
We send you an email receipt when you order letting you know it was placed successfully. We then send a shipping confirmation email letting you know when it was shipped and help track it to your home or place of business.